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Educator Account clicked Accidently

Sucheet
Newcomer
Newcomer

‎2024-01-10 12:56 PM

My other account which I need for an interview next week I clicked make for educators by accident and am unable to make a case for that account because I have to sign in into that account for it to be done but I cannot sign into the account what do I do.

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2 REPLIES 2

qrl
Newcomer
Newcomer

‎2024-01-10 02:13 PM

same issue here, on my personal account here but completely messed up on business account 

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2024-01-17 08:33 AM

Hi @Sucheet and @qrl , you will need to contact our billing team about this at https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 ? They can help you resolve this. Thanks!


Bri
Zoom Community Team
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