cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Difference between payment and invoice (overpaid)

BrunoColombani
Newcomer
Newcomer

pour avril 2023, ma facture est de 14,54 € ( 14,99€ - 0,45€)
mais le paiement par Carte a été de 15,93 €. Les autres échéances correspondent doc ce n'est pas un rattrapage.
Comment rétablir le problème et me faire rembourser de la différence ?

for April 2023, my bill is €14.54 (€14.99 - €0.45)
but the Card payment was €15.93. The other deadlines correspond so it is not a catch-up.
How do I fix the problem and get the difference refunded?

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

@BrunoColombani  would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!