Deleting the credit card information | Community
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Newcomer
June 6, 2022
Solved

Deleting the credit card information

  • June 6, 2022
  • 11 replies
  • 14 views

I need to know how to delete the information for the credit card in the 'Billing' section. I tried to do this but it appears to change the payment only without deleting the existing information for the credit card. 

Best answer by rn-zm

Hey @Kdl-56 suggest submitting a ticket to our Zoom billing team as they can help you with removing your credit card information here and do not monitor the Community! Thanks!

11 replies

Newcomer
September 17, 2024

 I am on a pro plan, I want to delete my card info from zoom account. Submitted a ticket and cancelled the plan to be renewed next September, but support doesn't cooperate with me. I am extremely disappointed and want my card to be deleted from zoom as soon as possible. Please assist