cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Delete the credit card info

CNHungryPanda
Newcomer
Newcomer

I need to delete the information for the credit card in the 'Billing' section. I cancel my subscription, and I tried to do this but it appears to change the payment only without deleting the existing information for the credit card. 

1 REPLY 1

fdsag45dh
Newcomer
Newcomer

I've tried to do the same with no success. even though net 30 is mentioned as a payment method, once they have your credit card, they will not (apparantly) let you remove it. I would suggest getting a new credit card, then the old one will stop working. Of course this is painfull too since you have to manage everywhere else you have that card in use.