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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Contacting the help desk

Claireb3
Newcomer
Newcomer

URGENT Please can somebody tell me how to contact a real person who will respond to an email? Zoom is sending me bills  for services which I do not have, to an email address which I no longer use. I cannot spend days and days of my time wading through FAQs, especially when there is nothing there which corresponds to my case. it must be possible to contact these people in some sort of sensible way. SOS. Thank you, Claireb3

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