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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Client needs help with their licence level urgently.

TerryW7
Zoom Partner
Zoom Partner

Who can assist my client with a licence issue? I don't want to send them away to attempt to contact Zoom given they should be Pro users but are only receiving Basic support currently.

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