All I did was update the credit card info today, June 26, 2025. I was charged in Jan 2025 for the whole year ahead, good till my next charge date of Jan 11, 2026. Why was I charged a prorated $87.62 today to cover June 26, 2025 to Jan 11, 2026? Didn't I pay for a full year ahead in Jan 2025?
Hi @Esther13 ,
I have reviewed your account and could not find the charge you are referring to. Can you please submit a request to Zoom Billing and attach a proof of payment and/or the related invoice so we can investigate further?
Thanks,
Zoom Community Team
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
