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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Changing e-mail address

DClaessens
Newcomer
Newcomer

‎2024-05-03 04:29 AM

Dear community, 

I hope this message finds you well. I am writing to request assistance with updating the email address associated with my Zoom account.

Unfortunately, I am unable to access my old email address and therefore cannot confirm the change of email address to my new preferred address.

Due to this issue, I am unable to proceed with the necessary steps to update my account details. I would greatly appreciate your prompt support in resolving this matter.

Please advise me on the steps I should take or any information you require from my end to facilitate this change.

Thank you very much for your assistance.

Best regards,

D. Claessens

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