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Changed companies - Need to Change Email

SueMacG
Newcomer
Newcomer

I changed companies and so when I change the email account, it sends a confirmation/verification to the old company.  I have no access to that email account so I can't verify the change.  How do I get around this.   Thanks. 

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Most of us in the Zoom Community are volunteers with no access to your account, and this is not something you can fix on your own.

 

Please file a Support Ticket with Zoom directly here; include both email addresses, specifying which one is current and which one is former, and they should be about to fix the account for you, possibly needing some additional information:

https://support.zoom.us/hc/en-us/requests/new 


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