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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Changed companies - Need to Change Email

SueMacG
Newcomer
Newcomer

I changed companies and so when I change the email account, it sends a confirmation/verification to the old company.  I have no access to that email account so I can't verify the change.  How do I get around this.   Thanks. 

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Most of us in the Zoom Community are volunteers with no access to your account, and this is not something you can fix on your own.

 

Please file a Support Ticket with Zoom directly here; include both email addresses, specifying which one is current and which one is former, and they should be about to fix the account for you, possibly needing some additional information:

https://support.zoom.us/hc/en-us/requests/new 


Ray -- check out the GoodClix website.