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2022-09-07
02:42 PM
- last edited on
2023-04-21
11:13 AM
by
Bri
I changed companies and so when I change the email account, it sends a confirmation/verification to the old company. I have no access to that email account so I can't verify the change. How do I get around this. Thanks.
2022-09-07 07:17 PM
Most of us in the Zoom Community are volunteers with no access to your account, and this is not something you can fix on your own.
Please file a Support Ticket with Zoom directly here; include both email addresses, specifying which one is current and which one is former, and they should be about to fix the account for you, possibly needing some additional information: