cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Changed Email, now says I need to upgrade again.

tompkinsventure
Newcomer
Newcomer

‎2023-03-01 01:56 PM

Hi,

 

I paid and have an upgraded account with Zoom, but I recently changed my email, and when I did that, it disappeared, and now says I need an upgraded account. It is affecting my business, and if I do not get it resolved soon, will do chargeback. I don't want to, but also cannot get in touch with a human. Anyone in the community that can help? 

0 Likes
1 REPLY 1

courtneyrog1
Newcomer
Newcomer

‎2023-06-13 02:15 PM

having the exact same problem..did you ever find a solution? it would be nice if you could get a live person on support to help in any way

 

0 Likes