Changed Email, now says I need to upgrade again. | Community
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Newcomer
March 1, 2023
Question

Changed Email, now says I need to upgrade again.

  • March 1, 2023
  • 1 reply
  • 0 views

Hi,

 

I paid and have an upgraded account with Zoom, but I recently changed my email, and when I did that, it disappeared, and now says I need an upgraded account. It is affecting my business, and if I do not get it resolved soon, will do chargeback. I don't want to, but also cannot get in touch with a human. Anyone in the community that can help? 

    1 reply

    Newcomer
    June 13, 2023

    having the exact same problem..did you ever find a solution? it would be nice if you could get a live person on support to help in any way