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2022-08-21
12:19 PM
- last edited on
2023-04-21
10:39 AM
by
Bri
Hi, I set up an account several years ago. I just got logged out and it is asking me to verify. I do NOT have access to the old email that i had several years ago. How can I update my email so I can log into my account?
2022-08-21 03:40 PM
Thank you for visiting the Zoom Community to seek support.
If you are the owner or admin of the account, we recommend contacting our Technical Support team via chat or submit a ticket at https://support.zoom.us/hc/en-us/requests/new to change your Zoom email and provide the following:
If this has answered your question, please click the Accept as Solution button below so that others in the Community may benefit too.
Please visit our Zoom support article for your reference.
https://support.zoom.us/hc/en-us/articles/201362563-Changing-the-email-associated-with-your-account
Best Regards and always keep safe,
MJ
2022-08-22 11:22 PM
Resetting your password (forgot password)
Having a suspicious log in (for example, logging in from an unknown or not often used location, browser, or device)
Reporting an issue to Zoom Trust & Safety, such as a compromised Zoom account
Try above steps.
James