Cannot find my account

[SaraRass]

I have a Zoom account for $160/year. Want to cancel it. When i go to web portal i am immediately logged in on old email, and into a basic -free-account. I absolutely go in circles on the website trying to log out and re log in on new email -i just remain in the previous basic account. Can anyone assist? 

[S_K]

Hi @SaraRass 

If you no longer have access to the email address attached to your Zoom account, learn how to submit  a request to Zoom Support to change the sign-in email.