Cannot change account back to basic - locked out

[spalermo85]

I have another account that I use for work. When setting it up, I accidentally chose to have it be an educator's account. I am locked out of the account and cannot do anything until it is verified, but there is no way to verify it. I need to find a way to log into the account so that I can delete it. I'm stuck in a loop. 

[bstrelko · Accepted solution]

Please reach out to Zoom Sales to see if a human is able to assist you directly - https://www.zoom.com/en/contact/contact-sales/

+1 (888) 799-9666