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2023-05-24 08:22 AM
I recently changed jobs, and can no longer access the email that is associated with my paid zoom account. When I try to update the account email under my profile, It requires me to confirm the email change by going to the original email i can no longer access. How do I work around this? Very frustrating as I am paying a monthly subscription fee I cannot utilize.
I have gotten stonewalled at every attempt to contact support in every way. Please help!!
2023-05-24 08:23 AM
And I DID contact zoom support as directed, but apparently my subscription isn't at a level that offers support.
2023-08-10 06:13 AM
I have had exactly the same issue and do not get any response from Zoom, extremely frustrating.