Cancelled Subscription - Still Getting Charged for Whiteboard

[ad5]

My heading says the issue. Please advise on how I can cancel whiteboard and receive refunds for the incorrect charges. Thanks.

[Bri]

Hi @ad5 ! Could you please contact our billing team about this at https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032

[ShannonA]

I am  having the same issue - I have started receiving invoices for a monthly Whiteboard charge when I cancelled my paid subscription more than 6 months ago.