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Canceling

don9
Newcomer
Newcomer

‎2023-05-17 10:52 AM

I want to cancel but the site says, though I paid automatically last month, I cannot get refunded - why not? I have not used it in the last month and I want to cancel. Solution?

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1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2023-05-17 03:29 PM

Hi @don9, welcome to the Zoom Community!

 

Please contact our billing team about this by submitting a billing ticket. They have access to your account and subscription information and can assist if possible.

 

Thank you!

Carla,
Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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