Canceled plan years ago and still being billed

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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Hello, I canceled my Zoom plan years ago and just found out that I am being billed.

The plan was under another employer account with an email address I no longer have access to / can't log into to request the refund. In other words, I'm locked out from re-canceling a plan that I canceled years ago and can't cancel again, so I need direct customer service help.

What email address or telephone number or direct chat feature can I access for support to reconcile this issue?

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