Cancel the recent payment to change the credit card | Community
Skip to main content
Newcomer
September 27, 2025
Solved

Cancel the recent payment to change the credit card

  • September 27, 2025
  • 2 replies
  • 0 views

I would like to cancel the payment made today (card number: ***** 7000)

and make the payment again with a different card.

 

Best answer by Mandel

Hi @Seung-Woo2 ,

 

Welcome to the Zoom Community!

 

If you have not already done so, I recommend that you submit a request to Zoom Billing for assistance. Our specialists will need to access your account to determine whether a refund for your most recent charge is possible.

 

Thank you for your understanding.
Zoom Community Team

2 replies

MandelAnswer
Community Champion | Employee
October 2, 2025

Hi @Seung-Woo2 ,

 

Welcome to the Zoom Community!

 

If you have not already done so, I recommend that you submit a request to Zoom Billing for assistance. Our specialists will need to access your account to determine whether a refund for your most recent charge is possible.

 

Thank you for your understanding.
Zoom Community Team
MGSR
Community Manager
Community Manager
October 14, 2025

Hello @Seung-Woo2Thanks for reaching out! Since additional help can be provided by our billing team through a ticket, I’ll be marking @Mandel's answer as a solution for others with the same question. If you need further assistance, please don’t hesitate to contact Billing by submitting a ticket.