Can the admin have Basic and assign licenced users to others?

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2024-04-23 01:26 AM
Hello there
I am the company admin and I purchased two licences for my colleagues.
I am not using Zoom except for organising the purchase for the team and sort out the billing.
I set up myself as Basic and added two purchased users however, 1 users is constantly with Pending status even after accepting the invite.
Can you help?
What is the turnaround from Basic to Licenced user after accepting invite?
Thank you
Su
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Account Access
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