Can't upgrade to Pro | Community
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Sarmatka
Newcomer
Newcomer
July 6, 2023
Question

Can't upgrade to Pro

  • July 6, 2023
  • 1 reply
  • 0 views

I had a pro account with yearly payment and extra storage. Now I got back to basic and want to upgrade to pro with monthly payment and it doesn't let me do it. It's just keeping me on this page and I there is nothing I can do. 

1 reply

Ray_Harwood
Community Super Champion | Customer
Community Super Champion | Customer
July 9, 2023

Welcome to the Zoom Community, @Sarmatka.

 

What happens when you click Upgrade Account?  That should take you to a screen allowing you to enable the Pro License.