Can't sign into Zoom - error: Http 504 Gateway Timeout | Community
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M
Newcomer
MorganeANF
Newcomer
August 30, 2022
Question

Can't sign into Zoom - error: Http 504 Gateway Timeout

  • August 30, 2022
  • 4 replies
  • 0 views

Since this morning I can't sign into my personal account (I'm writing this message from another account).

I got this error message: error: Http 504 Gateway Timeout

I updated the app, and I tried to sign in on the web site but it doesn't work.

What could I do?

    4 replies

    C
    Newcomer
    carolina25coach
    Newcomer
    August 30, 2022

    Me too! 

    D
    Newcomer
    delceceil
    Newcomer
    August 30, 2022

    I had the same problem this morning! I was in Zoom yesterday with no problem, but today I can't sign in and get the same message you got! What do we do?!?!

      Vinnie
      Community Champion | Customer
      Vinnie
      Community Champion | Customer
      September 1, 2022

      Doing a quick research it seems that error might be due to a corrupted DLL file in your computer; if this file is a Zoom application one, I would recommend to do a Full/Clean Zoom App uninstallation and reinstall it, don't do just a Repair or an Update/Upgrade. Zoom is so easy and fast to install that it is worth following  their support documentation found here:
      https://support.zoom.us/hc/en-us/articles/201362983-Uninstalling-the-Zoom-application

      I hope this helps, and let me know if it solves the issue as I can document and use that in case it happens to us.

      Regards.

      D
      Newcomer
      delceceil
      Newcomer
      September 2, 2022

      Thanks for the reply, but I was able to log into Zoom the evening of the day I posted about this issue, and I have been able to sign in each day since. 

      M
      Newcomer
      MorganeANFAuthor
      Newcomer
      September 2, 2022

      Me too!

      W
      Newcomer
      willjoe2442
      Newcomer
      September 16, 2022

      How to Fix the 504 Gateway Timeout Error
      Retry the web page by selecting the refresh/reload button, pressing F5, or trying the URL from the address bar again. 
      Restart all of your network devices. 
      Check the proxy server settings in your browser or application and make sure they're correct.

       

       

      Regards,

      Will

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