Can't log on to my Zoom Account | Community
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Newcomer
February 8, 2024
Solved

Can't log on to my Zoom Account

  • February 8, 2024
  • 1 reply
  • 2 views

I am in an infinite loop! I have a Pro Subscription for 1 user, me (which I am then also the IT administrator) and am not able to log on.  I receive this error message: You cannot log into your Zoom account using this method. Contact your IT administrator for instructions. (2,025). I can't reset my password because it directs me to use Google to sign in Zoom.  I need "someone", thinking Zoom Technical Support, to reset my account but I can't submit a Support Ticket because I can't log on to my Zoom Account. This is the definition of insanity and I have exhausted the "bot" (doesn't understand the situation) and the web trouble shooting instructions.  They all just keep telling me to reset my password! 

Someone please help me get out of this Zoom "hell"! 

 

 

1 reply

S_K
Community Champion | Employee
S_KAnswer
Community Champion | Employee
February 9, 2024