Can't access my account. Zoom doesn't recognise my email address anymore. | Community
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Newcomer
March 17, 2023
Question

Can't access my account. Zoom doesn't recognise my email address anymore.

  • March 17, 2023
  • 1 reply
  • 0 views

Hi. I access a work paid-for account for a company. I can't now access the account and it says there is no account associated with my email address. Consequently I have no access to the company zoom account and the email reset doesn't work. Can anyone help?

    1 reply

    Newcomer
    March 20, 2023

    Helo, 

     

    I seem to have lost my login credentials.

     

    Whenever I login, am requested to upgrade yet am paid up on annual plan till November 2023. My account details are below.

     

    Zoom Account Number: 124558178
    Payment Method: Credit Card
    Payment Date: 11/14/2022
    Amount: $121.71