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Can not cancel Pro subscription, to completely delete Zoom account.

LeavingZoomNow
Newcomer
Newcomer

I have been trying to cancel my subscription for over 6 months. I have tried everything under the sun, everything the (lack of) customer service has suggested and still no resolution. I just want to cancel my entire Zoom account at this point. I dont want the plan or anything, just cancel and stop charging me for a service I haven't used in a year!!!

 

 

1 REPLY 1

Mr_Zoomtastic
Community Champion | Employee
Community Champion | Employee

Hi @LeavingZoomNow 

Please contact our billing department by opening a ticket using this link: https://support.zoom.com/hc/en/new-request?id=new_request&sys_id=cb06ab4b8702255089a37408dabb3555

Please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.





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