Bombarded with cloud storage emails, when storage is empty

[SeeWhat19]

My business account was deactivated on the 5th March 2023. Since then I have been getting constant emails telling me my cloud storage is almost full. However, when I access my account my cloud storage is empty.
There must have been recordings on my business account, but I cannot access them.

Can anyone tell me how to delete them, or how to contact Zoom to delete them for me?
Will the emails stop at any point?

[sachinzoom]

Hello @SeeWhat19 

Please see that you are following these steps to view/ delete your recordings:

https://support.zoom.us/hc/en-us/articles/360048488451#h_01EG72AYMTVJ4AB7FK273H7HXKZ

Also, Ensure your trash is deleted for all recordings. See screenshot:

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

[SeeWhat19]

Hi,

Thank you for this. Unfortunately I have no access to "recording management", or any sort of trash files.

Do you have any other ideas?