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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Billing

minecolon
Newcomer
Newcomer

‎2023-09-19 01:06 PM

I renew my Zoom Pro Account on September 6, but I need one more license. Zoom keep trying to charge me the whole year again. What can I do? 

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S_K
Community Champion | Employee
Community Champion | Employee

‎2023-09-20 09:58 AM

@minecolon 

 

Thank you for reaching out to Zoom Community!

 

I recommend that you submit a request to Zoom Billing for assistance. They will need to access your account to determine the issue.

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