Billing - discount not applied

[LM3000]

Hello,

I'm trying to sign up with a Personal Pro account but it doesn't seem to be applying the discount. See attached screen shot - it applies the discount and then charges the non-discount fee anyway.

Any thoughts please?

 

[Bri · Accepted solution]

Hi @LM3000 ! Could you please contact our billing team about this at https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032