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Billing & Account management

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glory1
Newcomer
Newcomer

‎2024-02-19 04:29 PM

I would like to cancel a payment that was charged this month.

I want a one-month payment to use it for only one month but it was automatically paid.

So I am requesting to cancel the charged payment. 

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S_K
Community Champion | Employee
Community Champion | Employee

‎2024-02-21 03:10 PM

Hi @glory1 

 

I don't fully understand your request. If you have a monthly subscription, you can cancel at any time before the end of your service period. If you cancel after the next service period begins, the cancellation will be effective at the end of that period with no further billing. Reference Canceling your subscription. 

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S_K
Community Champion | Employee
Community Champion | Employee

‎2024-02-21 03:10 PM

Hi @glory1 

 

I don't fully understand your request. If you have a monthly subscription, you can cancel at any time before the end of your service period. If you cancel after the next service period begins, the cancellation will be effective at the end of that period with no further billing. Reference Canceling your subscription.