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Billing: Webinar

MSKM1920
Newcomer
Newcomer

If I purchase the 500 participant webinar and find that I need to increase it in the midle of the billing cycle, will I be charged the entire amount for the 1000 participants in addtion to the amount already paid for the 500 participants?  

1 REPLY 1

Arps
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello!

 

You should be pro-rated for what you paid for your existing plan. 
https://support.zoom.us/hc/en-us/articles/207597883-Upgrading-an-existing-plan

 

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

Thanks! Rick