Billing Scam

[andrew15]

I went to cancel my account and got a price drop, which I accepted. However, while there's a "coupon" in my account, I still have not received my money back. This feels very scammy and I want to cancel my account. However, since now it's beyond the time allowed to cancel, I've still paid full price. 

This is a fraudulent activity. Please someone, cancel my account now if you're not going to honor the discount.

[RN]

Hey @andrew15 welcome to the community! Sorry for the experience with your billing management on the account. I would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here.