cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Billing Issues

Godsanointed
Newcomer
Newcomer

I am been billed almost 3 times the amount i agreed for my Pro Package. How can i rectify this

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @Godsanointed I would first suggest looking into the following Knowledge Base articles on Understanding your Zoom invoice and Understanding your charges. If you have further questions I would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!