Billing Issue - Who Do I Speak To | Community
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Newcomer
ovalcrew
Newcomer
April 28, 2023
Question

Billing Issue - Who Do I Speak To

  • April 28, 2023
  • 1 reply
  • 0 views

I made the payment for an annual subscription on April 12th in India. It was not reversed and yet my account was downgraded to Basic. Who do I speak to or how do I fix this?

1 reply

R
Community Manager
rn-zm
Community Manager
May 4, 2023

Hi @ovalcrew you can go to https://zoom.us/billing/plan to see your current plans. You can edit and assign the license as an Owner or Admin with permissions, to the user or yourself from https://zoom.us/account/user#/ 

 

Let me know if that helps! 

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