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BILLING ISSUE

NAVEENIT
Newcomer
Newcomer

We are upgrade the account from monthly to yearly & we paid the amount also. Now monthly basis amount is auto-debited from my card & invoice is also generated.

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @NAVEENIT.

 

Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to our Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Ray -- check out the GoodClix website or the Z-SPAN website.