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Auto Renewal for current plan

Noor100
Newcomer
Newcomer

Hello,

My SUBSCRIPTION PERIOD will end after 6 days so i would like to renew it but i can't found  the renewal page,

Also i cant check if the Auto renewal enabled or not  .

Please help ..

Thanks in advance ..

1 ACCEPTED SOLUTION

Rupert
Community Champion | Customer
Community Champion | Customer
5 REPLIES 5

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @Noor100 

 

Are you able to check your renewal information at https://zoom.us/billing/plan  ?

 

 

 

 

My subscription expires on November 29; I see that I'm eligible for a $70 discount. I'll like to renew my subscription now. 

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @Noor100 

 

Did the answer above help you resolve your issue.

 

Please click on Accept as Solution if it did.

 

Thank you,

 

Rupert

PSM
Newcomer
Newcomer

I would like to know the renewal process. I had tried doing payment with the international credit card of current plan and licenses. but the option of save and continue does not gets activated to go ahead further. pls guide it as my subscription is ending in next 4 days.

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @PSM 

 

I would recommend contacting Zoom Billing Support or raising a web request online.

 

https://support.zoom.us/hc/en-us/articles/4405333397261-Zoom-billing-support

 

https://support.zoom.us/hc/en-us/requests/new