Amount Deducted but No Up gradation of Plan

[1stForexStock]

i have already submitted my issue but still my issue is not resolved and i am facing big loss because of this. i already paid my PRO subscription fee of 14.99$ and the amount was deducted from my bank account (see attachment) but still my plan is on basic and i am facing loss because of it. resolve my issue on urgent basis or else i'll file a complain against your company.

[S_K]

Hi  @1stForexStock 

This Zoom Support article offers guidance: Troubleshooting paid account still showing as basic 

If you still need help, please submit a request to Zoom Billing using the form found here.