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Account not upgraded to Pro

Teamritesh
Newcomer
Newcomer

‎2023-03-26 09:00 AM

I was using Pro account however last month, somehow my payment did not process and account was downgraded to Basic. When i realized it, and went to Billing section , I made the payment for last month as well as for current month. Still account is showing as Basic. I made the payment today. Chat option with live agent is also disabled as account status is Basic. How do i get it sorted?

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