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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Account not upgraded to Pro

Teamritesh
Newcomer
Newcomer

I was using Pro account however last month, somehow my payment did not process and account was downgraded to Basic. When i realized it, and went to Billing section , I made the payment for last month as well as for current month. Still account is showing as Basic. I made the payment today. Chat option with live agent is also disabled as account status is Basic. How do i get it sorted?

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