Account is disabled

Hi @alribaktiwira, welcome to the Zoom Community! For assistance with a disabled account, please contact the admin of your account or, if you are the admin on the account, please reach out to our support team here.

If a user has entered an incorrect password too many times, their account may be locked. You can also unlock it for them on the Zoom web portal. Note: You cannot change the password for the account owner, account admins, or Zoom Rooms. They will need to reset their own password.

Regards,

Will