Account information linked to Zoom needs to be updated

[Dolce_Latte]

After I graduated from university with a master's degree, I re-enrolled in a doctoral program. However, my university account and Zoom account are still marked as graduated, so I'm only getting the free 40-minute support. Since I've re-enrolled in the doctoral program, I'd like to receive support again. What should I do?

[Ray_Harwood]

Welcome to the Zoom Community, @Dolce_Latte.

 You need to contact your university’s Zoom admin, probably someone in the IT department.