Account cancelled, Zoom keeps billing me | Community
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J
Newcomer
jamaaludeen
Newcomer
June 19, 2023
Solved

Account cancelled, Zoom keeps billing me

  • June 19, 2023
  • 4 replies
  • 0 views

I cancelled my account and Zoom keeps billing me. I tried calling the number on the website, it's invalid. 

 

HOW CAN I STOP THIS BILLING?

Best answer by rn-zm

Hey @jamaaludeen, I see you were able to resolve this with our internal Zoom billing team. Please contact us or our billing team if you have any further questions! 

4 replies

R
Community Manager
rn-zmAnswer
Community Manager
June 22, 2023

Hey @jamaaludeen, I see you were able to resolve this with our internal Zoom billing team. Please contact us or our billing team if you have any further questions! 

T
Newcomer
TinaAbbett
Newcomer
March 23, 2024

Who is "Us" and how do I contact "US"?

L
Newcomer
lalarimando
Newcomer
July 2, 2023

Experiencing exactly the same. I've already cancelled my Pro account, but Zoom keeps billing me. Like, it's relentless. I've replied to the billers several times, but they remain relentless. How do I make it stop?

T
Newcomer
TinaAbbett
Newcomer
March 23, 2024

How did you cancel? I can't even get that far. This company is no easy to communicate with. 

    T
    Newcomer
    TinaAbbett
    Newcomer
    March 23, 2024

    I guess we could dispute the charge with our credit card. I am curious to how you cancelled to start with. I can't even figure that out. 

     

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