cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Account Ownership Transferred but Cannot Use

AlSanCarlos
Newcomer
Newcomer

‎2023-07-31 09:52 AM - last edited on ‎2023-08-10 10:08 AM by Community Moderator | Employee

Our HOA has a Pro Zoom account.  The prior treasurer transferred ownership to me.  The prior meeting ID and PassCode that she setup do not work.  She cannot log into Zoom with her prior credentials.  I cannot schedule a meeting greater than 40 minutes.  Zoom says that I am on the Pro plan.  I had a free Zoom plan before the prior treasurer transferred the HOA Pro plan to me.  How do I access the Pro Zoom plan features?  It appears that I am on the free plan.

Topics:
0 Likes
1 REPLY 1

AlSanCarlos
Newcomer
Newcomer

‎2023-08-01 12:36 PM

Updated information.  The prior owner of the Pro Zoom account was able to log off and log back in and schedule a 2 hour Zoom meeting.  So, it appears that even though I am the owner, the credentials of the prior owner still work.  How do we transfer and change those?

0 Likes