Account Cancellation

[Tsampounaris]

Hello! I have been canceling my account for a few weeks now. In my Plan Management section it shows "Pending Cancellation" and "Cancellation effective on August 23, 2024". How will my money be refunded within the time limit? 

Thanks in advance for the response !

[RN]

Hey @Tsampounaris please reach out to our Zoom billing support as they do not monitor the community. You can create a ticket here.