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Accidentally selected Education Account when creating a new account - now I am stuck

laciev1996
Explorer
Explorer

Posting this from an ALTERNATE account as the account in question I am unable to sign in to, or restart the account creation process because I accidentally selected "Education Account" when this does not apply to me.

 

Can support please help with this as it is a timely issue? I need this account as soon as possible!

 

2 ACCEPTED SOLUTIONS

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @laciev1996 

Welcome to the Zoom Community! We're glad to have you here.
You can check out this article on troubleshooting your concern. 

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @laciev1996 

Did you see the previous response?
If it has resolved your inquiry, please press the Accept as Solution.

Should you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

2 REPLIES 2

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @laciev1996 

Welcome to the Zoom Community! We're glad to have you here.
You can check out this article on troubleshooting your concern. 

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @laciev1996 

Did you see the previous response?
If it has resolved your inquiry, please press the Accept as Solution.

Should you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?