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Access to Cloud Documents if Transferred to a different licence

sherylho
Newcomer
Newcomer

‎2023-05-17 03:10 PM

My team currently has a business license but we're moving to and Educational one. Some people have saved recordings to the cloud. With the transfer, will these recordings still be available?

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-05-24 10:44 AM

Hi @sherylho welcome to the community! Suggest looking into the knowledge base article on Transferring data to another user and the Prerequisites for transferring meetings, webinars, or cloud recordings. Let me know if that helps! 

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