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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Access issue with two-step verification

CM_2024
Newcomer
Newcomer

Following my numerous and unsuccessful requests for assistance to unlock my
two-step login into my account, I have not yet received any assistance to help resolve the issue. I cannot receive SMS to unlock my account and login.

Kindly treat it as urgent.

Regards,

Chrispus Mwakundia
Concerned client

0 REPLIES 0