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A previous manager in our company has left and account was associated with her log in.

stephanie8
Newcomer
Newcomer

‎2023-10-13 02:08 AM

A previous manager of our company has left, I am the licensee, but I need to delete here account and swap it with another managers email, but I don't have access to the old staff members account. How can I make this happen?Tks

 

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CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2023-10-16 12:50 PM

Hi there @stephanie8 thank you for posting for the first time and welcome to the Zoom Community!

 

Please follow the steps outlined in this article to change the account owner. https://support.zoom.us/hc/en-us/articles/115005686983

 

That should help you get started 🙂

Let me know if you need any further assistance!

 


Carla (she/her/hers)
Zoom Community Team
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