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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

A previous manager in our company has left and account was associated with her log in.

stephanie8
Newcomer
Newcomer

‎2023-10-13 02:08 AM

A previous manager of our company has left, I am the licensee, but I need to delete here account and swap it with another managers email, but I don't have access to the old staff members account. How can I make this happen?Tks

 

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CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2023-10-16 12:50 PM

Hi there @stephanie8 thank you for posting for the first time and welcome to the Zoom Community!

 

Please follow the steps outlined in this article to change the account owner. https://support.zoom.us/hc/en-us/articles/115005686983

 

That should help you get started 🙂

Let me know if you need any further assistance!

 


Carla (she/her/hers)
Zoom Community Team
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