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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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2FA nor recovery code

Xap0827
Newcomer
Newcomer

‎2024-08-27 01:17 PM

I have a basic account (with another email id) and set up 2FA without knowing authantification app was required，and nor I have recovery code, please help　ｍｅ　ｔｏ　ｓｉｇｎ　ｉｎ! Thank you

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Xap0827
Newcomer
Newcomer

‎2024-08-27 08:40 PM

I have a basic account and just downloaded the latest zoom version. I inadvertently set up 2FA and cannot find where the Zoom authenticator code is being sent although I have Microsoft and Google Authenticator apps.  Also I cannot find a Recovery Code for the account and I cannot submit a ticket for support because it is only a basic account.  The only way I could get into THIS Community was to set up a new Zoom free basic account (WITHOUT 2FA) with a different email account which is not ideal going forward as it is not the email account I use most of the time.  HELP!!!

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