20% discount

[Wagner_hispanis]

Hello.

I am entitled to a 20% discount that was not applied to my renewal today. How should I proceed?

[IP-Man]

Thank you for visiting the Zoom Community to seek support. Because this case is unique to your Zoom account, I would suggest that you log a problem with Zoom Support at
https://support.zoom.us/hc/en-us/requests/new so support/account team can help you with the concern..

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

[RN]

Hi @Wagner_hispanis  for coupon code issues, please refer to the Knowledge Base Article on Zoom discount code issues 

For issues with discount codes, submit a request to Zoom Support. During the ticket handling process, you must provide details about the discount, such as a screenshot of the coupon code or name of the discount. Zoom Support can help identify if your account is eligible for the discount and adjust your invoice if applicable.

ℹ Learn more about applying discounts to your Zoom account.